Feedback, complaints and concerns

policies & feedback

NEW!! Use our 30 second survey to comment on our services here

feedback, appeals and complaints

If you wish to give feedback about our service please use this form here

If you wish to appeal against a descision made by a member of staff at KYHP. For example, your application for housing is turned down, then you can use this form here

Complaints can be made using this form here and sent to or you can simply write a letter to us at the above address. You can send the complaint to the manager or if you prefer to the chair of the board of trustees, please mark your envelope Confidential.

Our complaints policy can be accessed from here

our policies designed to protect young people

Protection from Abuse here

Bullying and Harrassment here

Whistleblowing here

Confidentiality here

our handbook for young people

Handbook here